ABB Expands Operations Center to Strengthen Support for Process Industries Customers in North America

ABB has completed an expansion of its Mexico Technology and Engineering Center (MXTEC), a strategically important operations facility serving North America, doubling the office space. Located in the city of Merida in Yucatan state, the center is growing to meet market growth across a range of industries and innovation potential through specialisms including engineering, sales and project support. Since opening two years ago, MXTEC has increased its workforce to 43 people, also broadening scope into trade, logistics and HSE, and now has ambitions to recruit up to 10 more in 2025. The increased investment in facilities reflects successes achieved in servicing process industries including mining, pulp and paper and cement among others, in Canada, USA, Mexico and parts of the Caribbean. MXTEC has also added a cyber security lead and quality manager for the Americas.

Ambitions for the year ahead are to grow distributed control system (DCS) and quality control system (QCS) capabilities, supporting customers with combined automation, electrification and digitalization projects, including use of ABB’s latest controllers and components. “I’m proud to report that the team dynamic in our Mexico Technology and Engineering Center (MXTEC) is very strong and that we’ve had 100 percent employee retention to date,” said Jan Majersky, operations manager for Mexico, ABB Process Industries. “We know the quality of the projects these colleagues have been embedded into and they are showing high levels of care and collaboration for customers – it’s highly rewarding for all. Now that we’ve expanded the facilities, we believe we have an even better environment for growth and innovation with our technologies and engineering capabilities.” By evolving the technical skills of its people and developing lead engineers at MXTEC, ABB aims to go some way to filling known generational skills gaps in the industries it serves and provide attractive career paths.

The center has connections with ABB’s other operations centers around the world, including in India and Czechia, and also works with Mexican universities. The first cohort of employees received comprehensive training at ABB’s Czech Operations Center in Ostrava and are now training their peers in Merida.